Frequently Asked Questions

Why are the sessions by video first?

With the exerience of over 15 years of management treatment for clients and over 360 conceptions, Kerry has identified key areas of lifestyle and nutritional choices that make the largest difference to the improving fertility.

The greatest method of improving the liklihood of conception involves analysing medical history, identifying inhibitors to conception and making lifestyle and nutritional changes to make up for deficiences.

Physical treatments including Fertility Massage and Fertility Acupuncture are only useful in certain cases once the other improvements are made.

In clinic sessions will be offered to clients who's medical postion warrant it.

When are payments due?

Non-refundable deposits are required upon booking an appointment.

 

The remaining balance due is payable on the day of your appointment.

Payment Methods
We accept cash, cheque and bank transfer. If you are looking to pay by bank transfer, the remaining fee for the treatment must be paid by the time your treatment commences.

Can I bring someone with me to in clinic appointments?

You are more than welcome to have someone come with you, however they will be asked to stay in the waiting area at the clinic.

Each treatment should be a relaxing, uninterrupted period of time for you. When suffering with infertility it can be very lonely, having someone to talk openly and honestly to without having potential emotional interference from another presence in the room is invaluable and our experience demonstrates that this is an effective method to progress on the path to fertility.

What is your cancellation policy?

It can sometimes be difficult to fill appointments which are cancelled at the last minute or if someone fails to turn up at their appointment time. If you wish to rearrange an appointment this must be done so according to the below time frames otherwise unfortunately you will lose your deposit. 

Consultation Appointments
To rearrange, please let us know at least 7 days before your appointment date otherwise your deposit will be retained. 

Follow up Appointments
To rearrange, please let us know at least 7 days before your appointment date otherwise your deposit will be retained. 

 

All deposits are non-refundable. 

Why do you take a deposit?

On booking any appointment, we have unfortunately had to introduce the payment of a deposit. 

The deposits are non-refundable and will be taken off the total appointment cost on the day.

The deposit serve two main purposes:

1. Our clinics are extremely busy and we try to keep waiting lists to a minimum. If a client fails to attend their appointment, we end up with a vacant slot that we could have offered to another person. The deposit is taken to discourage last minute cancellations/changes.

 

2. We strive to keep our prices at reasonable which is affordable to all clients. In order to do so, we run all aspects of our clinics as efficiently as possible. If a patient does not attend for a booked appointment we have a room standing empty. These costs still have to be paid regardless and are added to our overheads. The deposit helps cover the clinic costs if a client fails to attend.

 

For those clients who choose to buy bulk packages, if the required time for cancellation/rearrangement is not received, £25 will be deducted from your prepaid package.

We ask for £25 deposit when booking an appointment. The remaining balance is due on the day of your appointment.

Clinic located in Tenterden, Kent, UK

Video consultations available worldwide
 

Lifestyle Fertility Therapy

Lifestyle Health Therapy

Tel / WhatsApp: 07973 458 989

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